Delivery charges will be calculated when your order is completed. The charge will depend on the weight of the goods and the destination country for shipping. All orders are despatched via Royal Mail, please allow 14 days for delivery. Next day delivery can be arranged at an extra charge. Please email info@freemanhill.com before you complete this purchase.
 

If you have any issues regarding delivery, either before of after placing your order, please feel free to contact one of our team by email at info@freemanhill.com or by post at Deep Cover, 32 Covent Garden, Cambridge, CB1 2HR.

Availability

All items are subject to availability. We can only guarantee availability whilst stocks last. We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes out of our control. Any dates we specify for the delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivery of the goods.

Cancellation and Returns Information

If you are not entirely satisfied, you may return items to us and we will be pleased to replace any item or refund in full. Please contact us to arrange return within 7 working days from receipt of goods. Where items are simply no longer required for any reason, the customer may have to pay the cost of returning the goods, but will receive a full refund for the order when goods are received back in good condition.

In cases of damaged, faulty or duplicated goods, you may request a returns label and all payments will be refunded in full. Alternatively, we will be happy to organise a replacement item for you.